Privacy
This privacy policy explains our policy regarding the collection, use, disclosure and transfer of the user information by SpideyManage and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the “Company”), which operates various websites and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the “Services”). This privacy policy forms part and parcel of the Terms of Use for the Services.
As we update, improve and expand the Services, this policy may change, so please refer back to it periodically. By accessing the Company website or this Application or otherwise using the Services, the user consent to collection, storage, and use of the personal information the user provides (including any changes thereto as provided by the user) for any of the services that we offer.
The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:
As we update, improve and expand the Services, this policy may change, so please refer back to it periodically. By accessing the Company website or this Application or otherwise using the Services, the user consent to collection, storage, and use of the personal information the user provides (including any changes thereto as provided by the user) for any of the services that we offer.
The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:
(a) information supplied by users;
(b) information automatically tracked while navigation; and
(c) information collected from any other source (collectively referred to as Information).
(b) information automatically tracked while navigation; and
(c) information collected from any other source (collectively referred to as Information).
1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY
A. INFORMATION SUPPLIED BY USERS
Registration data:
When the user register on the website, Application and for the Service, we ask that the user provide basic contact Information such as the user’s name, sex, age, address, pin code, contact number, vehicle number, interests and email address etc. When the user register using the user other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information from such account to continue to interact with the user and to continue providing the Services. We may also collect the information in Check Point section from visitors/guests/logistics and service providers like name, address, contact number and purpose of the visit.
When the user register on the website, Application and for the Service, we ask that the user provide basic contact Information such as the user’s name, sex, age, address, pin code, contact number, vehicle number, interests and email address etc. When the user register using the user other accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information from such account to continue to interact with the user and to continue providing the Services. We may also collect the information in Check Point section from visitors/guests/logistics and service providers like name, address, contact number and purpose of the visit.
Subscription or paid service data:
When the user chose any subscription or paid service, our payment gateway provider may collect the user purchase, address or billing information, including the user credit card number and expiration date etc.
Voluntary information:
We may collect additional information at other times, including but not limited to, when the user provides feedback, change the user content or email preferences, respond to a survey, or communicate with us.
B. INFORMATION AUTOMATICALLY COLLECTED/ TRACKED WHILE NAVIGATION Cookies
To improve the responsiveness of the “Application” for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless the user voluntarily identifies themselves (through registration, for example), we will have no way of knowing who the user is, even if we assign a cookie to the user computer. The only personal information a cookie can contain is information the user supply. A cookie cannot read data off the user hard drive. Our advertisers may also assign their own cookies to the user browser (if the user clicks on their ads), a process that we do not control. We receive and store certain types of information whenever the user interacts with us via website, Application or Service through the user computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
Opting out
If a user opts out using the Ads Settings, the unique DoubleClick cookie ID on the user’s browser is overwritten with the phrase “OPT_OUT”. Because there is no longer a unique cookie ID, the opt-out cookie can’t be associated with a particular browser.
If a user opts out using the Ads Settings, the unique DoubleClick cookie ID on the user’s browser is overwritten with the phrase “OPT_OUT”. Because there is no longer a unique cookie ID, the opt-out cookie can’t be associated with a particular browser.
Log File Information
We automatically collect limited information about the user computer’s connection to the Internet, mobile number, including the user IP address, when the user visits our site, application or service. The user IP address is a number that lets computers attached to the Internet know where to send the user data — such as the pages the user view. We automatically receive and log information from the user browser, including the user IP address, the user computer’s name, the user operating system, browser type, and version, CPU speed, and connection speed. We may also collect log information from the user device, including the user location, IP address, the user device’s name, device’s serial number or unique identification number (e.g..UDiD on the iOS device), the user device operating system, browser type and version, CPU speed, and connection speed etc.
We automatically collect limited information about the user computer’s connection to the Internet, mobile number, including the user IP address, when the user visits our site, application or service. The user IP address is a number that lets computers attached to the Internet know where to send the user data — such as the pages the user view. We automatically receive and log information from the user browser, including the user IP address, the user computer’s name, the user operating system, browser type, and version, CPU speed, and connection speed. We may also collect log information from the user device, including the user location, IP address, the user device’s name, device’s serial number or unique identification number (e.g..UDiD on the iOS device), the user device operating system, browser type and version, CPU speed, and connection speed etc.
Clear GIFs
We may use “clear GIFs” (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to the user upon request, to tailor our Site, Application or Service to the interests of our users, to measure traffic within our Application to improve the Application quality, functionality, and interactivity and let advertisers know the geographic locations from where our visitors come.
We may use “clear GIFs” (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to the user upon request, to tailor our Site, Application or Service to the interests of our users, to measure traffic within our Application to improve the Application quality, functionality, and interactivity and let advertisers know the geographic locations from where our visitors come.
Demographic and purchase information:
We may reference other sources of demographic and other information in order to provide the user with more targeted communications and promotions. We use Google Analytics, among others, to track user behaviour on our website. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users’ Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that the user may have shared with us. The user can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google.
We may reference other sources of demographic and other information in order to provide the user with more targeted communications and promotions. We use Google Analytics, among others, to track user behaviour on our website. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users’ Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that the user may have shared with us. The user can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google.
2. LINKS TO THIRD PARTY SITES / AD-SERVERS
The Application may include links to other websites or applications. Such websites or applications are governed by their respective privacy policies, which are beyond our control. Once the user leaves our servers (the user can tell where the user are by checking the URL in the location bar on the user browser), use of any information the user provides is governed by the privacy policy of the operator of the application, the user is visiting. That policy may differ from ours. If the user can’t find the privacy policy of any of these sites via a link from the application’s homepage, the user should contact the application owners directly for more information.
When we present information to our advertisers — to help them understand our audience and confirm the value of advertising on our websites or Applications — it is usually in the form of aggregated statistics on traffic to various pages/content within our websites or Applications. We use third-party advertising companies to serve ads when the user visits our websites or Applications. These companies may use information (not including the user name, address, email address or telephone number or other personally identifiable information) about the user visits to this and other websites or application, in order to provide advertisements about goods and services of interest to the user.
We do not provide any personally identifiable information to third party websites/advertisers/ad-servers without the user consent.
When we present information to our advertisers — to help them understand our audience and confirm the value of advertising on our websites or Applications — it is usually in the form of aggregated statistics on traffic to various pages/content within our websites or Applications. We use third-party advertising companies to serve ads when the user visits our websites or Applications. These companies may use information (not including the user name, address, email address or telephone number or other personally identifiable information) about the user visits to this and other websites or application, in order to provide advertisements about goods and services of interest to the user.
We do not provide any personally identifiable information to third party websites/advertisers/ad-servers without the user consent.
3. INFORMATION USE BY THE COMPANY
The Information as supplied by the users enables us to improve the Services and provide the user with the most user-friendly experience. In some cases/provision of certain service(s) or utility(ies), we may require the user contact address as well. All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising on the “Application”) and for developing new services. We may also use the user email address or other personally identifiable information to send commercial or marketing messages without the user consent [with an option to subscribe/unsubscribe (where feasible)]. We may, however, use the user email address without further consent for non-marketing or administrative purposes (such as notifying the user of major changes, for customer service purposes, billing, etc.).
Any personally identifiable information provided by the user will not be considered as sensitive if it is freely available and/or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by users on the public sections of the “Application” becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
In case the user chooses to decline to submit personally identifiable information on the Application, we may not be able to provide certain services on the Application to the user. We will make reasonable efforts to notify the user of the same at the time of opening the user account. In any case, we will not be liable and or responsible for the denial of certain services to the user for lack of the user providing the necessary personal information.
When the user registers with the Application or Services, we contact the user from time to time about updation of the user personal information to provide the users such features that we believe may benefit / interest the user.
Any personally identifiable information provided by the user will not be considered as sensitive if it is freely available and/or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Any posted/uploaded/conveyed/communicated by users on the public sections of the “Application” becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
In case the user chooses to decline to submit personally identifiable information on the Application, we may not be able to provide certain services on the Application to the user. We will make reasonable efforts to notify the user of the same at the time of opening the user account. In any case, we will not be liable and or responsible for the denial of certain services to the user for lack of the user providing the necessary personal information.
When the user registers with the Application or Services, we contact the user from time to time about updation of the user personal information to provide the users such features that we believe may benefit / interest the user.
4. INFORMATION SHARING
The Company shares the user information with any third party without obtaining the prior consent of the User in the following limited circumstances:
a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
b) The Company may share such information within its group companies and officers and employees for the purpose of processing information on its behalf. We also ensure that these recipients of such information agree to process such information in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
c) The Company may present information to our advertisers – to help them understand our audience and confirm the value of advertising on our websites or Applications – however, it is usually in the form of aggregated statistics on traffic to various pages within our site and no specific personal information would be shared.
d) Our company does not sell, rent or otherwise make available the personal information of the Users, Visitors or the common information of the Multi-Dwelling Unit to any third-party, without their approval.
5. INFORMATION SECURITY
We take appropriate security measures commensurate to our size, to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on TIL is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information the user supply will not be intercepted while being transmitted to us over the Internet. We have no liability for any disclosure of information due to errors in transmission issues, unauthorised third-party access to our platform and databases or other acts of third parties or acts or omissions beyond our reasonable control. The user by accepting this policy undertakes to indemnify us for any losses that we may suffer due to any claim raised against us with respect to any data and/or information that is provided by the user to us which are not attributable to negligence, fraud or misrepresentation on our part.
We use third-party advertising companies to serve ads when the user visits or uses our website, mobile application or services. These companies may use information (not including the user name, address, email address or telephone number) about the user visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to the user.
We use third-party advertising companies to serve ads when the user visits or uses our website, mobile application or services. These companies may use information (not including the user name, address, email address or telephone number) about the user visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to the user.
6. UPDATES / CHANGES
The internet is an ever evolving medium. We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the “Application”. The user’s use of the Application or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform the user via electronic mail. In any case, the user is advised to review this Privacy Policy periodically on the “Application”) to ensure that the user is aware of the latest version.